Our privacy policy
Our privacy policy is specifically designed to meet your privacy needs. We are 100% committed to ensuring your privacy. We respect your need for appropriate protection and management of the personally identifiable information that you share with us when accessing our website.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
Contact us via email, social media, or on any similar technologies
Use a mobile device or web browser to access our content
When you mention us on social media
Due to our commitment to uphold your privacy, we will not, sell, trade, provide or make available your personally identifiable information to third parties for independent use. We may, however, share your personally identifiable information with our subsidiaries or other business partners if that information is required to provide the product or service you have specifically requested, or to inform you about any of our products and services or other information that we believe may be of interest to you.
Our website may contain links to or from other websites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other websites. As such, we recommend that you always read the privacy and security statements on such websites.
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
We are committed to providing secure online banking services using the Internet. As such, all interactions with our website are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personally identifiable information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems and to ensure that our systems' security complies with internationally accepted standards.
To ensure that you benefit from our security we advise you to read the security tips that we post on our website from time to time.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Changes to This Policy
We reserve the right to amend this privacy statement at any time. All amendments to this statement will be posted on our website. Unless otherwise stated, the current version of this statement shall supersede and replace all previous versions of the statement.
Contact Us
For any questions or concerns regarding your privacy, you may contact us.
